How to Motivate Staff and Increase Engagement
Motivated employees work harder, they're more likely to stay with the practice a long time, and they pay attention to patients and their needs. Some of the most common reasons employees leave a job include feeling disengaged, lack of workload balance and accountability, or unfairness. Tell-tale signs of problems include workload inefficiencies and staff attrition, creating a detrimental impact on the entire practice. In contrast, engaged teams are linked to lower staff turnover rates, which can lead to cost savings for the organization. Team engagement is a well-documented component of high-quality patient care. When employees feel respected and valued, they are more likely to have a positive impact on high-quality patient care. This information-rich session goes beyond the surface of best practices for engaging employees and dives into key motivators that cultivate an engaged team based on research specific to healthcare organizations.
Takeaways from this session include:
Featured Speaker:
Sharon Turner, MS, CMC, CMIS,
CHI, CMAA, CBCS, CEHRS
Sharon Turner is an enthusiastic educator who has taught allied healthcare courses at Brookhaven, Collin, and Vista Colleges. She has received awards and recognition for outstanding achievement in teaching, leadership and community involvement. She is effective in developing lesson plans, providing quality instruction, and promoting a positive learning environment for her students.
She also has more than 12 years of experience as a Certified Medical Coder for OB/GYN, Anesthesia, Family Practice Medicine, Dermatology, Vein and Vascular, and Orthopedics Surgery specialties. She helped implement a new EHR system and successfully increased first pass on clean claims paid by 88 percent within 90 days of implementation.
Sharon is a doctorate student at Abilene Christian University majoring in Organizational Leadership in Adult Education. She has a Master of Science and a bachelor’s degree in Workplace Learning Performance in Applied Technologies from UNT. She also serves on the Digital Faculty Consultant team at McGraw-Hill Education.
Continuing Education Units
Earn up to 1.0 continuing education unit hours for each hour of education from the ACMPE, American College of Medical Practice Executives. Our events are eligible for continuing education units as awarded by other professional associations. We recommend that you contact your professional association for their approval process.
